AUE Lending – Consumer Privacy Policy

Effective Date: June 2025

1. Scope of This Policy
This policy applies to personal information collected:

● Through our websites, apps, and online services.
● From consumers applying for, receiving, or inquiring about mortgage or related
services.
● From interactions with clients, partners, or third-party lead sources.
● In all states where we are licensed: CA, OR, WA, OH, TX, SC, NC, MN, FL, GA,
PA, CO.

2. Information We Collect
We may collect the following categories of personal information:
● Identifiers: name, Social Security number, address, phone, email, IP address,
driver’s license number.
● Protected classifications: age, gender, race, veteran status.
● Financial information: credit report data, income, employment, bank data.
● Internet activity: device info, browsing behavior on our platforms.
● Commercial and employment-related data.

3. Sources of Information
We obtain personal information from:

● Direct consumer input via forms, applications, and communication.
● Third-party vendors (e.g., credit bureaus).
● Public records and internal business systems.

4. How We Use Your Information
We use personal data to:

● Process loan applications and provide requested services.
● Comply with legal obligations, including GLBA and state privacy laws.
● Detect and prevent fraud, and enhance data security.
● Improve our digital platforms and marketing efforts.
● Respond to client requests and fulfill business functions.

5. Sharing of Information
AUE Lending does not sell or share personal information for monetary or advertising
gain. We only disclose personal data to trusted service providers who perform services on our
behalf under strict confidentiality obligations.

6. Your Rights Under the CCPA (California Residents Only)
If you reside in California, you have the right to:
● Know what personal data we collect and how we use it.
● Request access to, or deletion of, your personal data.
● Receive equal service regardless of privacy-related choices.

To exercise your rights, contact us:
● Phone: 925-488-9550
● Email: info@auelending.com
● Mail: AUE Lending, Compliance Dept., 1501 N. Broadway, Suite 320, Walnut
Creek, CA 94596

7. GLBA Notice
As a financial institution, AUE Lending complies with the Gramm-Leach-Bliley Act
(GLBA). We issue privacy notices regarding data-sharing practices and provide consumers the
ability to limit certain disclosures. All consumer data is handled with strict confidentiality
and security.

8. Data Security
We apply industry-standard administrative, technical, and physical safeguards to protect
personal information and prevent unauthorized access or disclosure.

9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect or
retain data from minors.

10. Updates to This Policy
This policy may be revised periodically. The effective date at the top will reflect the most
recent version.
Please review it regularly for updates.

11. Contact Information
If you have any questions or concerns about this policy, please contact us:

● Email: info@auelending.com
● Website: www.auelending.com
● Mail: AUE Lending, Compliance Dept., 1501 N. Broadway, Suite 320, Walnut Creek, CA 94596